Terms of Service

By accessing the website at almallc.org or by purchasing any service from Consulting Alma, LLC ("Consulting Alma," "we," "us," or "our"), you ("Client" or "you") agree to be bound by these Terms of Service ("Terms"). If you do not agree, do not use the site or purchase services.

Consulting Alma provides executive and group coaching, keynote speaking, HR consulting, and facilitation services as described on the site. Specific deliverables, schedules, and fees are set forth in your purchase confirmation, applicable engagement letter, or statement of work.

Coaching is a professional service intended for personal and professional development. It is not a substitute for medical, psychiatric, psychological, legal, financial, or other licensed professional advice.

Fees are due at the time of purchase via Stripe-hosted checkout. Listed prices include applicable card processing fees. Refund, rescheduling, and cancellation terms are governed by our Refund & Cancellation Policy, which is incorporated into these Terms by reference.

Sessions are scheduled via Calendly. You are responsible for booking and attending sessions within the applicable package window. Late cancellations and no-shows forfeit the session as described in the Refund Policy.

Information shared by you during coaching sessions will be held in confidence and will not be disclosed to third parties without your consent, except as required by law, court order, or to prevent imminent harm. Aggregated or de-identified information may be used for case studies, marketing, or research.

Group Coaching participants agree to maintain the confidentiality of other participants' contributions.

All site content, frameworks, exercises, written materials, slides, and methodologies provided by Consulting Alma are the intellectual property of Consulting Alma, LLC and are licensed to you solely for your personal, non-commercial use in connection with the engaged services. You may not reproduce, redistribute, resell, or create derivative works without prior written consent.

You agree to engage in coaching and group sessions in good faith, with respect for Deirdre Simmons, other participants, and the process. Consulting Alma reserves the right to terminate any engagement for abusive, harassing, discriminatory, or materially disruptive behavior, with no refund owed for sessions already delivered.

Services are provided "as is" and "as available". Consulting Alma makes no warranty, express or implied, regarding outcomes, results, or fitness for a particular purpose. Your professional, personal, and business results are influenced by many factors outside our control.

To the maximum extent permitted by law, Consulting Alma's total aggregate liability arising out of or related to these Terms or the services shall not exceed the total fees you paid to Consulting Alma in the twelve (12) months preceding the claim. In no event shall Consulting Alma be liable for indirect, incidental, consequential, special, or punitive damages, including lost profits or lost opportunity.

You agree to indemnify, defend, and hold harmless Consulting Alma, LLC and its officers, employees, and contractors from any claim, loss, or expense arising from your breach of these Terms or your use of advice, materials, or services in a manner contrary to applicable law.

These Terms are governed by the laws of the State of Connecticut, without regard to conflict-of-laws principles. Any dispute arising under these Terms shall first be addressed by good-faith negotiation between the parties. If unresolved within 30 days, the dispute shall be submitted to binding arbitration in Hartford County, Connecticut, under the rules of the American Arbitration Association. Each party bears its own costs unless the arbitrator orders otherwise. Clients located outside the United States agree that Connecticut law and the foregoing arbitration venue apply to the maximum extent permitted by their local law.

We may update these Terms from time to time. The "Last updated" date will reflect the most recent revision. Continued use of the site or services after a change constitutes acceptance of the updated Terms. Material changes affecting active engagements will be communicated by email.

Consulting Alma, LLC (dba Alma LLC)
Connecticut, United States
dsimmons@almallc.org · 984-262-2467